Help desk No: 9381035962 (Timings 10:30AM
TS Boilers Department : GO's
CITIZEN'S CHARTER RELATING TO THE BOILERS DEPARTMENT
GOVERNMENT OF TELANGANA
The Aim/purpose of this charter is to work for better
quality in public service
We deliver the following services:-
a) Registration of New
Boilers (including their connected Economisers and Steam
b) Periodical Fitness
Certification (Renewal) in use (including their connected
Economisers and Steam Pipelines)
Our aim is to achieve the following service
Nature of Service
Service Delivery Standards Time
a) Registration of New Boilers (including
their connected Economisers and pipelines)
within 30 days from the date of completion of erection.
b) Periodical Fitness Certification (Renewal)
(including their connected Economisers and pipelines)
within 15 days from the date of expiry of previous
A specific date is fixed for inspection and
a minimum of 10 days advance notice is given. Further, the
Boiler can be used during period between expiry date and date
Complaint redressel Systems/Appellate Provisions:
helpful service will be extended by all the staff. If anyone has a
complaint to make in the delivery of the above standards one can
register his complaint with the officers or through Web Portal.
a. If the complaint is against the Inspector of
Boilers/Deputy Chief Inspector of Boilers/Joint Director of
Boilers the Appellate Authority is Director of Boilers
b. If the complaint is against the Director of
Boilers the Appellate Authority is Secretary, Labour Employment
Training & Factories Department, T.S. Secretariat, Hyderabad
For information outside office hours, please contact :
Director of Boilers, T.S., Hyderabad.
Mobile. No. 7288896551
Our Helpline number is 040-27427424.
We are committed to constantly revise and improve the services being offered under the Charter.